Guide to Order Returns and Refunds

Guide to Order Returns and Refunds

We aim to make your return and refund process as seamless as possible. Follow these steps:

1. Return Eligibility:

Ensure your item is eligible for return under our return policy, typically within 30 days of receipt.

2. Initiating a Return:

To start a return:

• Log into your account and view your order history.
• Select the item you wish to return and click 'Return Item'.
• Follow the prompts to complete your return request.

3. Shipping Your Return:

Pack the item securely and include the return slip. Ship the item using the provided return label.

4. Processing Refunds:

Once we receive your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Understanding the return and refund process ensures a hassle-free experience should you need to return a product.