Returns and Refunds Process
We aim to ensure your satisfaction with every purchase. Here’s how to handle returns and refunds efficiently:
Understanding Our Return Policy
Before making a return, review our return policy on our website. It includes details on eligible items, time frames, and any exceptions.
Initiating a Return
Log in to your account, go to your order history, and select the item you wish to return. Follow the on-screen instructions to complete your return request.
Preparing Your Return
Pack the item securely and include all original packaging and accessories. Use the provided return label for shipping.
Tracking Your Return
Once shipped, you can track your return status through your account. We will notify you once your return is processed.
Refund Processing
Refunds will be issued to your original payment method within 7-10 business days after processing your return. Contact us if you experience any delays.
For more detailed inquiries on returns and refunds, please contact our customer service team.
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