How to Return or Exchange a Product

How to Return or Exchange a Product

Need to return or exchange a product? Follow these steps to ensure a smooth process:

Step 1: Review Return Policy

Check our return policy on our website to ensure your item qualifies for return or exchange. Note any specific conditions or timeframes that apply.

Step 2: Initiate a Return

Log into your account on our website and navigate to 'My Orders.' Select the item you wish to return or exchange and click 'Initiate Return.'

Step 3: Prepare Your Item

Package the item securely in its original packaging, including any accessories, tags, or documentation that came with it.

Step 4: Print Return Label

Print the prepaid return label provided during the return initiation process. Attach it to the package.

Step 5: Ship the Package

Drop off the package at the designated shipping partner or schedule a pickup if available.

Step 6: Await Confirmation

Once we receive your return, we will process your refund or exchange and notify you via email.

By following these steps, you can efficiently handle returns or exchanges and ensure you receive the desired outcome.