How to Cancel or Modify Your Order
There may be times when you need to cancel or modify an order. Here’s how you can do it:
1. Check Order Status:
- Log into your account on the retailer's website to check the current status of your order.
- If the order has not yet been processed or shipped, you may have the option to cancel or modify it.
2. Contact Customer Service:
- Reach out to customer service for assistance if you cannot find the option to cancel or modify your order online.
- Provide your order number and details of the changes you wish to make.
3. Order Modifications:
- Specify the changes you want, such as updating the shipping address, changing quantities, or adding/removing items.
- Follow the guidance provided by customer service to make the necessary modifications.
4. Cancellation Confirmation:
- Once your cancellation request is processed, you should receive a confirmation email outlining the details of the cancellation.
- Check your payment method statement to ensure any charges have been reversed if applicable.
By following these steps, you can effectively manage your orders and make any necessary changes before they are processed and shipped.
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