Order Cancellation and Modification Policy

Understanding how to cancel or modify an order is essential for providing a seamless shopping experience. Follow these steps to manage your orders effectively:

Eligibility for Cancellation/Modification:

Timeframe: Orders can be canceled or modified within a certain window after placement. Please refer to your order confirmation email for specific time limits.
Order Status: Only orders that have not been processed or shipped are eligible for cancellation or modification.

Steps to Cancel or Modify an Order:

Access Your Account: Log in to your account on our website to view your order history.
Select Order: Locate the order you wish to cancel or modify.
Choose Action: Select the option to cancel or modify the order. Follow the prompts to confirm your request.
Receive Confirmation: You will receive an email confirmation once your cancellation or modification has been processed.

Important Considerations:

Refunds: If you cancel an order, refunds will be processed according to our refund policy. Please allow a few business days for the refund to reflect in your account.
Reorder: If modifications are not possible, consider canceling and placing a new order with the desired changes.

For further assistance with order cancellations or modifications, please contact our customer service team.